The purpose of this article is to guide users on how to contact Robinhood support for quick assistance 24/7. Robinhood is a popular stock trading app that has millions of users worldwide. The app is user-friendly, but sometimes users may face issues and need assistance. This article will help users understand how to contact Robinhood support through the app or website.
Overview of Robinhood Support
Robinhood provides 24/7 support to its users through phone and chat. Users can reach out to support for any issue they face, such as how to transfer assets, questions about crypto trades, debit card transactions, and more. The support team is available to answer any questions and resolve any issues that users may face.
Contacting Robinhood via the App: Step-by-Step Instructions
To contact Robinhood support through the app, follow these steps:
- Open the Robinhood app.
- Select the Account (person icon) from the bottom navigation bar.
- Select Menu (three bars) or Settings (gear icon).
- Select Robinhood Support.
- Select Contact us 24/7.
- Select the topic that fits your question.
- Select Contact us.
- Choose if you want to connect with support by chat or phone.
- Enter any details about your question.
- Select Continue (chat) or Continue → Request a call (phone).
Contacting Robinhood via the Website: Step-by-Step Instructions
To contact Robinhood support through the website, follow these steps:
- Open the Robinhood website.
- Select the Account tab from the top navigation bar.
- Select Help.
- Select Contact Us 24/7.
- Select the topic that fits your question.
- Select Contact us.
- Choose if you want to connect with support by chat or phone.
- Enter any details about your question.
- Select Continue (chat) or Continue → Request a call (phone).
Available Support Options (Chat, Phone)
Robinhood provides two support options for its users – chat, and phone. Users can choose to connect with support by chat or phone based on their preference. If users need quick assistance, they can choose to connect with support by phone. If users have a detailed question, they can choose to connect with support by chat.
Viewing Past Support Chats
One of the best things about Robinhood’s support is that you can view your past support chats. This means that you can refer back to previous interactions you had with Robinhood’s support team for reference. This feature is especially useful for those who frequently seek support from the platform.
Here’s how you can view your past support chats on the app and web:
App:
- Go to Account (person icon)
- Select Menu (three bars)
- Select Robinhood Support → Your support chats
Web:
- Go to Account
- Select Help
- Select Your support chats
By viewing your past support chats, you can have an easy time keeping track of the support you’ve received from Robinhood. This helps you avoid having to repeat similar requests and saves time. Additionally, if you ever need to escalate an issue, you can refer to your past support chats to provide the necessary context.
In conclusion, viewing past support chats is a valuable feature that Robinhood offers its users. By taking advantage of this feature, you can streamline your support experience, save time, and ensure that you receive the best assistance possible.
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